High-quality optical products cannot be returned. So if You purchase a product but indicate incorrect parameters or colour, the products cannot be replaced or returned. Also, if colour of contact lenses fails to meet Your expectations, the product cannot be returned or replaced, since when buying You confirm that You are aware of product parameters.
When product we have delivered to You is of poor quality or damaged, You can return it to us to the address specified. When returning a product You must specify if You want the product to be replaced with other product of acceptable quality. Return or replacement shall only be possible when the product was not used or when factory defects are found in laboratory of the manufacturer’s representative. When You receive a wrong product because of our fault, the product return (when made from Lithuania through a courier) and redelivery costs shall be covered by us.
Refund shall be made in the same method as used when buying the products in the lenses2buy.com webpage (moneys shall be refunded to card or to bank account). We put efforts to make the refund process as brief as possible. We will make efforts to refund within one month from the event resulting in the refund (incorrect data, shortage of products or cancellation of order). Rekin UAB shall not be liable to make interest payments for money refunded.
If you want return product, please contact with us : edita@rekin.lt
Rekin UAB undertakes to respect and to preserve privacy of its customers. The www.lenses2buy.com website belongs to and is owned by Rekin UAB.
Use of Information we collect information that You knowingly provide to us. Below we list types of the information collected. Please note that this is not a complete list of information that can be collected by us about You:
• Information You enter in the registration or purchase form in our website (such as customer registration, contact information, etc.).
• Entries of correspondence with us.
• Information You can provide to us in order to make transactions in our website.
• Information You can provide to us in order to facilitate performance of Your orders.
• Information about Your visits in our webpage. It can include communication information, information about visiting our webpage and about network and location. Below we provide examples of ways we can use the data collected about You. Please note that this is not a complete list of ways we can use the information obtained from You. We can use the information we collect about You:
• To reply to Your letters and inquiries.
• To present the content of the website in a manner, which is the most convenient for You.
• To inform You about our services.
• To carry out market research and statistical analysis. We will not transfer any personal information about You to third parties for marketing purposes.
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3. Also you can choose – registered sending by mail.